Services
Markets Served
The primary markets served by MRF in Puerto Rico include all Industrial Plants, Pharmaceuticals, Food & Beverage Process Plants, Oil Refineries, large & medium Commercial Operations, Government Water & Electric Utilities and Electrical/Mechanical Contractors.
Staff & equipment
MRF consists of 26 employees. The breakdown of employees consists of 9 outside salespeople, 4 inside sales and 2 technical service technicians. The balance is made up of executive, administrative, clerical, warehouse and information systems personnel.
Inventory
MRF recognizes the importance of maintaining adequate inventory to meet the emergency needs of all of its customers. For this reason, approximately $300,000 of inventory is kept on hand and readily available for immediate shipment like: Fluid Control Solenoid Valves, Steam Traps, steam Pressure/Temperature Regulator Specialties, critical components of our Process Instrumentation, NEW!! Fluid Flow & Concrete Repair Advanced Polymers and Corrosion Control Vapor Phase Inhibitors.
Administrative Capabilities
All inventory management and control functions are processed by our unique Unix based, Rep Agency Management Software System. Instant updates on price and availability on inventory items is accessible through a network of over 30 servers and workstations. This same network integrates all our Order Entry, Follow-up and Expediting systems, Accounts Payables, Accounts Receivables, and all Billing & Payment functions.
MRF office communications consists of high speed broadband throughout the building, various T1s (24 channels/lines) digital communication services for voice & data transmission. A Nortel Meridian Telecom system with Star-Talk Voicemail capabilities for all workstations, which provide 24-hour voicemail support for each person. Multiple fax lines are also available to support customer service requirements for both local and overseas customers & principals.